During 2002 Plovput (as one of the first public societies) introduced the Quality Control System according to the requests of the international ISO 9001:200 Quality Management System (HRN EN ISO 9001:2002) and in December 2006 confirmed its certificate for the next 3 years (Confirmation of HRB No. 00114/090978 dated 25.01.2007.

The reason for introducing this system was to make more simple and to control the working processes and documentation; to better define responsibilities and mutual relations, as well as to raise the level of consciousness and relation towards work and to provide the necessary level of safety of navigation to the satisfaction of seamen and shipowners who usually use the mentioned services.

The Quality Control System is described in Quality Control Operating Procedures and the aims of Plovput’s quality control and the way of their realisation are described in Policy of quality.

In Operating Procedures processes which are indispensable for the functioning of Quality control system are described, as well as the way in which they are controlled, the criteria needed to assure effective functioning, ways of measurement and working processes and products’ analysis; carrying out of activities which assure the realisation of set goals and a constant improvement of the System. This is described in details in 8 quality control procedures. Important working processes which are directly related to the basic activity of Plovput which is safety of navigation, are described in 10 working processes and they are exclusively for internal use.

The representative  of the society’s management which is in charge of quality control is quality control manager and he is responsible for application, control and maintenance of the System, for internal and external evaluations and certificates, analysis of the requests of users of Plovput’s services and for the proposal of   measures for their improvement in order to achieve the highest level of quality.